Privacy Policy

Last updated: June 14, 2026

UNMASKED LLC ("UNMASKED," "we," "us") operates the UNMASKED app, which analyzes conversations you choose to share so you can understand them better. This policy explains what we collect, how we use it, and the control you have. We built UNMASKED to be private by default, and this document holds us to that.

1. Information we collect

We collect the minimum we need to run the app and process the analyses you ask for:

• Content you submit for analysis. The screenshots and conversation text you choose to scan, along with the results we generate from them. This content is stored on your device, not on our servers. It is covered in detail in the next section.
• Onboarding inputs. Information you give us during setup, such as your first name and answers to setup questions, used to personalize your experience.
• Subscription and purchase data. Whether you hold an active subscription and the plan you chose. Payments are handled by Apple or Google. We never receive your full card details.
• Device data. Basic technical information such as device type, operating system, and app version, collected through our subscription provider to operate the app and manage your subscription.

2. Your screenshots and conversations

This is the heart of the app, so we want to be precise:

• Stored on your device. The conversations you analyze and their results, which make up your history, are stored locally on your device. We do not keep a copy of your conversations or analysis history on our servers. If you delete the app, that history is removed with it.
• Nothing is uploaded until you choose it. When you select images, they remain on your device. They are only transmitted when you start an analysis.
• Processing. To produce a result, the text from the conversation you submit (or, for audio or video, a text transcript we generate from it) is sent over an encrypted connection to our processing providers, which return the deception read you see in the app. The content is processed to generate that result and is not stored by us afterward.
• We do not use your conversations to train models. Your submitted content is processed to return your result and is not used to train advertising or marketing models.

3. How we use information

• To analyze the conversations you submit and return your results.
• To personalize your experience, such as addressing you by name.
• To manage your subscription and restore purchases across devices.
• To maintain, secure, debug, and improve the app.
• To comply with legal obligations and enforce our Terms of Use.

We do not sell your personal information, and we do not use it to serve you third-party advertising.

4. When information is shared

We share information only with the service providers that make the app work, and only as needed:

• AI processing provider (Anthropic) to generate the analysis of the text you submit.
• Audio and video transcription (Deepgram) to convert any audio or video you submit into text so it can be analyzed.
• Subscription management (RevenueCat, Apple, Google) to verify and manage your subscription.
• App infrastructure (such as Expo) to build and run the app.

We may also disclose information if required by law, or to protect the rights, safety, and security of our users and our service. If UNMASKED is involved in a merger or acquisition, information may transfer as part of that transaction, subject to this policy.

5. Retention

Your conversations and analysis history live on your device and stay under your control. We do not keep a copy of them on our servers. Content sent for analysis is used only to generate your result and is not retained by us afterward. You can clear your history in the app or delete the app entirely at any time, which removes the conversations and results stored on your device. Other information, such as subscription status, is kept only as long as needed for the purposes above (see Your rights and choices).

6. Security

We use encryption in transit and reasonable technical and organizational measures to protect your information. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security, but we work to protect your data and limit access to it.

7. Your rights and choices

Depending on where you live, you may have the right to access, correct, delete, or port your personal information, and to object to or restrict certain processing. To make a request, contact us at support@getunmasked.app. You can also:

• Clear your analysis history directly in the app at any time.
• Manage or cancel your subscription in your App Store or Google Play settings.
• Revoke photo access in your device settings at any time.
• Delete the app to remove your on-device history and stop all further collection.

8. Age requirement

UNMASKED is intended for adults and is not directed to anyone under 18. We do not knowingly collect personal information from children. If you believe a minor has used the app, contact us and we will delete the associated information.

9. Changes to this policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, notify you in the app. Continued use after an update means you accept the revised policy.

10. Contact us

Questions about this policy or your data? Reach us at support@getunmasked.app or through our Support page.